Integration manager and Support

January 2023 – June 2024

– Onboard, test, and support API integrations, ensuring seamless and secure communication between systems.
– Gather, analyze, and document technical requirements for integration projects.
– Collaborate closely with cross-functional teams, including product management, engineering, and customer support, to understand integration requirements and deliver optimal solutions.
– Act as the main point of contact for internal stakeholders and external partners, ensuring clear and effective communication.
– Lead the end-to-end integration process, from gathering client requirements to troubleshooting and resolving integration-related issues.
– Conduct thorough testing and quality assurance checks to ensure the integrity and reliability of integrations.
– Provide technical expertise and guidance to clients and internal stakeholders throughout the integration lifecycle.
– Monitor project progress, identify potential issues, and implement solutions to keep projects on track.